Dear James, Mike, and staff of Pyramid Roofing, My husband and I wanted to let you know how pleased we were with the new roof your company put on our home at 9 Folsom Court, Newport News, VA November 2010. One of the reasons your company was selected to do the work was our observation of the high quality work you did on our neighbor’s home a short time ago. The knowledge of Mike in his proposal and his willingness to listen as we mentioned the special details we wanted was also a factor. James, from your office staff, was wonderful in coordinating the work to be done with my daughter-in-law who was watching 4 toddlers at our home while I was traveling out of town. James, also, kept me appraised of the work status via e-mails as I traveled in an area without cell phone reception. My daughter-in-law told us how impressed she was with the professionalism of all your workers at our home and out-standing work done in cleaning up after the project was completed.
We were delighted to come home to a beautiful new roof with marvelous sun tunnels. We thank you and highly recommend your company especially Mike, James, and the staff who put on our roof. Please use us as a reference for very satisfied customers who will recommend your company to our friends and neighbors who need a new roof.
Sincerely, Cheryl and Roccie Lauria 9 Folsom Court Newport News, VA 2360